Health and safety

GWA continues to ensure that it provides a safe workplace for employees, contractors, visitors and customers, whilst driving a positive safety culture and actively reducing and mitigating risk. With “Caring for Each Other” as a cultural pillar, GWA’s objective remains to ensure everyone is safe…every day.

The GWA management structure for Workplace Health and Safety (WHS) continues to follow a central-led approach with a National WHS Manager. The National WHS Manager addresses the Board and Executive Leadership Team (ELT) on a regular basis to discuss all matters relating to WHS. This provides an opportunity for updates, scope discussions and to monitor progress of the WHS strategy and performance.

The ELT members continue to sponsor key risk areas aligned with our business risk profile. These include Chain of Responsibility, Health and Wellbeing, Environmental and Waste.

As a new safety initiative for FY18, GWA introduced a Safety Homecoming Training Presentation which was designed to develop and drive safety behaviour engagement for staff at all levels. The intent was to acknowledge and celebrate safe demonstrated behaviour, whilst engaging and addressing at-risk behaviour.

In FY18 GWA rolled out the new Move 4 Life manual handling program into the business. To accompany this initiative, and similar to the Safety Interactions Program initiative introduced in FY17, GWA has introduced Move Interactions to encourage frequent physical movement behaviour. Daily routines known as the ‘60 Second Investment’ have been introduced at all warehouse sites to prevent workplace injuries.

With zero waste as a target, GWA continues to drive its WHS strategy with the commencement of initiatives such as Environmental and Waste Management in FY18. The safety team was also centrally involved with the planning and execution of the new Bathrooms & Kitchens Innovation and Distribution Centre in Sydney and two new Flagship stores in Sydney and Adelaide.

In FY18 the new online safety reporting system Myosh was implemented. Myosh has been introduced to improve the way in which GWA reports and records safety events, hazards, create and complete actions, manage visitors and contractors, and training.

Safety Performance Indicators

GWA measures a range of balanced safety performance indicators. Proactive ‘LEAD’ indicators such as number of Safety Interactions conducted, hazards reported, and actions closed were measured in FY18. GWA also measures key ‘LAG’ indicators that measure lost time and medically treated injuries, hours lost due to injury and total injuries which represents a combination of lost time and medically treated injuries.

Substantial progress was made in FY18 to improve the Group’s safety culture with a number of safety initiatives implemented, and ownership and accountability for safety existing at all levels in the business.

A safety plan for FY19 has been developed with further longer term plans in place to deliver an improvement in safety culture and behaviour. The Board and management remain focussed on initiatives to improve GWA’s safety performance and culture, always with the aim of an injury free workplace.

GWA Total Injury Frequency Rate (TIFR)